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Privacy Policy 

 Effective Date: February 19, 2025

1. Introduction

Birch Point Camp ("we," "our," "us") is committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information from our guests and customers, including:

  • Name

  • Phone number

  • Address

This information is collected through Google Forms, email interactions, website orders, and in-person communications.

3. How We Use Your Information

We use the personal information collected for the following purposes:

  • Processing reservations and bookings

  • Providing customer service and support

  • Sending promotional offers and marketing communications (with consent)

4. Data Sharing and Disclosure

We do not share mobile phone numbers with third parties for marketing purposes.'

We do not sell, rent, or share personal information with third parties, including government agencies, unless required by law.

5. Data Protection Measures and Storage

We implement strict access controls and conduct regular audits to ensure that personal information is only accessible to authorized personnel.

We take reasonable security measures to protect personal information stored on secure servers.

We do not share mobile phone numbers with third parties for marketing purposes.'

6. Data Retention

We retain customer data until we no longer own the business or until a customer requests the removal of their information.

7. Your Rights and Choices

You have the right to:

  • Contact us to update, or correct your personal information

  • Request the deletion of your personal data from our records

To exercise these rights, contact us at bdg@birchpointcamp.com.

To opt out of future SMS communications, text STOP

8. Cookies and Online Tracking

We do not use cookies or tracking technologies for analytics, advertising, or user experience improvements.

9. Compliance with Privacy Laws

We comply with Canadian privacy laws, including PIPEDA, to the best of our ability.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated via email.

11. Contact Information

For any questions or privacy concerns, please contact us at bdg@birchpointcamp.com

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Terms and Conditions

SMS Terms and Conditions

Effective Date: February 19, 2025

1. Overview

Birch Point Camp ("we," "our," "us") offers SMS messaging services to provide reservation updates, reminders, and responses to customer inquiries. By opting into our SMS service, you agree to these Terms and Conditions.

2. How to Opt-In

Customers may subscribe to SMS messaging by:

3. How to Opt-Out

To stop receiving SMS messages from Birch Point Camp, reply “STOP” at any time. Once you opt out, you will no longer receive text messages from us unless you opt in again by replying JOIN

4. Message Frequency

Messages will be sent approximately 1-2 a month or as needed based on your interactions with us.

Users will NOT receive promotional or marketing messages, only informational updates.

5. Help Guidance

Text HELP for assistance.

6. Fees and Charges

Standard message and data rates may apply according to your mobile service provider. Birch Point Camp is not responsible for any messaging charges incurred.

7. Service Limitations

While we strive to ensure timely communication, SMS messages may be delayed due to our remote service location or potential service disruptions.

8. Compliance with Regulations

Birch Point Camp complies with Canadian anti-spam laws (CASL) and all applicable telecommunications regulations.

9. Contact Information

For any questions or concerns regarding our SMS service, please contact us at bdg@birchpointcamp.com

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